BIENVENUE STANDARDA Barthelemy Holdings Brand
We train your restaurant team to welcome every guest the right way. On site, at your restaurant. In plain English and in Haitian Creole.
Trusted by Haitian restaurant owners across Florida
People say Haitian and Caribbean restaurants have bad service. That is not true. Our people are not rude. They are not lazy. They were never trained. No one showed them what to do. We fix that.
Most staff learn on the job, under pressure, with no guide.
Without set expectations, every shift runs a different way.
Great service has scripts. No one ever gave your team theirs.
Move the sliders to match your restaurant. This is your money walking out the door.
Based on the Full Program: $4,500 for your first location, $2,500 for each added location.
Great service brings them back. We can also help you get found and ordered online, without giving 25-30% to the delivery apps. See what the apps cost you →
We come to you. One class for managers. Separate classes for staff. Q&A included.
Simple, clear, easy to read. Your team will really use them.
For the counter and the kitchen. Opening, closing, and the service flow.
Your team practices real situations until good service becomes a habit.
"Akeyi" (ah-KAY-yee) means "welcome" in Haitian Creole. Our method starts with the Service Core 4:
See the guest. Really see them.
A warm welcome starts with your face.
Energy is contagious. Guests feel it.
Words that make guests come back.
We are proud of our partnerships with Haitian restaurant owners in Florida. Training leaders and staff. English and Creole. Classes, manuals, posters, and checklists.
Owner testimonial coming soon.
Tell us about your restaurant. We listen first.
We watch how your team works today. Then we plan your training.
Managers and staff. Posters go up. Checklists go in. Habits begin.
Bienvenue Standard is part of a family of brands that serve restaurants and small businesses: cleaning, marketing, and business strategy. One call can solve more than service.
One page, English and Kreyòl. We email it to you right away. (Yon paj, Angle ak Kreyòl. Nou voye l pa imèl touswit.)
No spam. Just the checklist and a few short service tips.
We just emailed it to you. You can also open it right now. (Nou fèk voye l pa imèl. Ou ka louvri l kounye a tou.)
Open your checklist (PDF)Want us to train your team? Message us on WhatsApp